Hot Rock Paving
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Hot Rock Paving Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hot Rock Paving has 2.7 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Excellent, Fast, Good to do business with.
Cons: Dont do business with them, It didnt last weed grew through it.Recent recommendations regarding this business are as follows: "Zero", "the only one to hire", "make sure you get what they tell you.", "stay away", "save your money".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hot Rock Paving has 2.7 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Excellent, Fast, Good to do business with.
Cons: Dont do business with them, It didnt last weed grew through it.Recent recommendations regarding this business are as follows: "Zero", "the only one to hire", "make sure you get what they tell you.", "stay away", "save your money".
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They never finish their job. They said they will come back for retouch but never heard from them anymore. I regreted why i allowwd them to so my driveway nowy driveway looks awful
- Dont do business with them
Preferred solution: Full refund
User's recommendation: Zero
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orillia, Ontario
Resolved: Did a terrible job and won’t return phone calls
Company fixed the issue and I have been provided with settlement agreement. Finely got a phone call from hot rock they promised to come by in the spring and rectify the situation.
Hi bill the owner of hot rock paving tell him to give me a call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Port Stanley, Ontario
Job not done for what I was told.
they came to my door and told me they can remove the clay and take it away, level the top, and make a swale on the one side for water to run down. put down the recycled asphalt and level and pack.
when they started I noticed them mixing the clay with the gravel so I asked the drive if he was going to take it away and he said no then told me they cant do the job for the price he quoted and packed up and left. not happy with there service.
User's recommendation: make sure you get what they tell you..
Sorry you weren’t happy my 13-year-old son told you he would do your driveway for $2500 and lay down Recycled Asphalt and you agreed then when the trucks and machines showed up you wanted a totally different job done and that was not agreed we could’ve did what you want it for $6000 but you did not want to pay that so we graded your driveway for free if you want to pay the $6000 I will do the driveway the way you want but as you said, you’ve hired other companies before and they can’t make you happy either
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Niagara Falls, Ontario
Misleading and dishonest
- Fast
Preferred solution: finish the job properly --- NOT substandard
User's recommendation: stay away
Niagara Falls, Ontario
EXCELLENT
- Loved
User's recommendation: the only one to hire
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Verified Reviewer
Not pleased
- Good to do business with
- It didnt last weed grew through it
Preferred solution: Let the company propose a solution
User's recommendation: save your money
I am the owner of hot rock paving I do not know who you are please call and provide your name and address 800 373 **** thanks
1 year later and huge holes.
Preferred solution: Let the company propose a solution
Email me the bill from the other company Hotrockpaving@***.ca
Very happy
- Excellent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stratford, Ontario
Resolved: Don't get Tar & Chip
The William Hodgson team at Hot Rock Paving has restored my faith in Tar and Chip (I wish I could change the title of this review).
Hot Rock Paving was true to their word and more than fully honored the warranty even going above and beyond the call of duty. To me a company is only as good as their word and William Hodgson more than honored the warranty by providing upgraded product as no expense to ensure the job was done right.
There is a stigma attached to paving companies as there is with vacuum sales (which is our business).
I was doubtful to what degree they would honor the warranty, but they did and more! They didn't just come and fill pot holes and resurface with the same product as before, they clearly provided upgraded materials at their expense and were thorough in their attention to detail.
Hot Rock Paving was as baffled as I was when they saw the result after one season. They special ordered a much heavier aggregate than what I originally purchased and they filled the potholes with an even heavier aggregate and tar asphalt before applying the top coat instead of the recycled asphalt we originated opted for because it was less expensive.
Regarding the emulsion, it was very evident that their new emulsion is much thicker and sticky and unlike the first time, the stones are cemented firmly in place.
I don't have doubt that this will hold up.
Thank you Hot Rock Paving and the William Hodgson family for going above and beyond. No company likes the expense of warranty, the fact that Hot Rock paving was so thorough speaks to the generations of Hodgson's who've been doing this and still have the same commitment to quality and customer service.
We have been in contact with Hot Rock Paving and said they will completely 'redo' the job next Spring under warranty as it is too late into the year the season.
Preferred solution: Deliver product or service ordered
it looks like to me that the puddle in the background is coming from underneath your asphalt it looks in the picture like they put a heavy coat of Tar on you should really look into getting that huge puddle fixed it would stop a lot of your problems
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Hi could you give me a call 1-800-373-****